Last Updated: 10/12/2025
This Privacy Policy describes how Horizons Cap Paradis (“we,” “us,” or “our”) collects, uses,
and discloses your Personal Information when you visit or make a booking through our website,
https://horizonscapparadis.com (the “Site”).
When you visit the Site, we collect certain information about your device and your interaction
with the Site. We collect Personal Information you provide to us when making a booking.
This information is necessary to process your booking and payment. It includes:
● Contact Details: Full Name, Email Address, Phone Number, and Mailing Address.
● Booking Details: Dates of travel, selected tour packages, accommodation preferences,
and names of all travelers in your group.
● Payment Information: Payment card details (collected securely via our payment
processor, see Section 3) or bank transfer details.
● Special Requirements: Any necessary information related to dietary needs, medical
conditions, or accessibility needs that affect your tour.
We collect standard data to improve our site performance and marketing. This includes:
● Device Information: Browser type, operating system, IP address, and time zone.
● Usage Data: Pages you view, referring websites, and how you interact with the Site
We use the Personal Information we collect to:
● Fulfill Bookings: Process your reservation, confirm payment, and communicate details
about your purchased tours and activities.
● Customer Support: Respond to your inquiries, concerns, and requests.
● Improve Services: Analyze usage data to enhance our website, improve tour offerings,
and refine marketing strategies.
● Safety and Legal Compliance: Meet legal and regulatory requirements, prevent fraud,
and ensure the safety of our tours and customers.
We take the security of your Personal Information seriously, particularly sensitive financial
details.
All pages on our website that require the submission of customer personal or payment details
(including the entire checkout process) are protected using industry-standard Secure Socket
Layer (SSL) encryption. We deploy a minimum of 128-bit encryption to ensure data
transmitted between your browser and our servers is private and protected. Look for the padlock
symbol in your browser’s address bar.
We do not store or directly process your sensitive credit card information on our servers. All
financial transactions are handled securely by trusted, PCI-compliant third-party payment
gateways, such as Bank Transfer & Juice by MCB.
They are solely responsible for protecting your payment data.
We may share your Personal Information with third parties only to the extent necessary to
provide the services you have booked:
● Service Providers: Sharing your name and booking details with third-party suppliers
(e.g., hotels, transportation companies, guides) necessary to execute your tour.
● Legal Compliance: When required by law, subpoena, or other legal process.
● Business Transfers: In connection with, or during negotiations of, any merger, sale of
company assets, or acquisition.
Depending on your location, you may have the right to access the Personal Information we hold
about you, to ask that your Personal Information be corrected, updated, or deleted. If you would
like to exercise these rights, please contact us using the information in Section 7.
We may update this Privacy Policy from time to time in order to reflect changes to our practices
or for other operational, legal, or regulatory reasons. The current version will always be posted
on this page.
For more information about our privacy practices, if you have questions, or if you would like to
make a complaint, please contact us by email or mail at the following details:
Horizons Cap Paradis Email: info@horizonscapparadis.com
